Perfect fit. Zero Fuss.
Every piece should make you feel amazing, and if it doesn't - we'll make it right!
Returns are simple, stress-free, and made with you in mind.
- You have 30 days from fulfilment to request a return.
- Items marked Final Sale can be returned for store credit.
- All other items are eligible for exchange, store credit or refund (conditions apply).
- Returns are free for store credit or exchanges — refunds have a small handling fee depending on your region.
We can only accept returns in original, as-new condition — unworn, unwashed and with all tags attached.
💬 Need a hand? Our team’s here to help — get in touch anytime.
Want all the details? View our full Returns Policy here
💛 Dani Marie Returns & Exchanges
✨ Eligibility
- Return requests must be made within 30 days of fulfilment.
- Items marked “Final Sale” can be returned for store credit only.
- All other items are eligible for size exchange, store credit or refund, provided they meet our condition guidelines.
- If your order included a gift with purchase, that item needs to be returned too. (If it can’t be returned for hygiene reasons, its value will be deducted from your refund or credit.)
👗 Condition
To keep things fair for everyone, we can only accept items that are in original, as-new condition — unworn, unwashed, unaltered and with all tags attached.
Please make sure your return is free of marks, perfume, makeup or washing powder scents.
⏱️ Timing
- Return requests are usually processed within 1–2 business days.
- Once approved, you’ll receive your return label or return code (depending on your location).
- Please send your item within 3 days of approval — after that, returns are eligible for store credit only.
- Once received, we aim to process returns within 7 business days.
💸 Outcomes
- Refunds are processed immediately but may take up to 10 business days to appear in your account (depends on your bank/chosen payment method.)
- Store credits are available right away.
- Handling fees may apply (see below), though we always waive them for faulty or incorrect items.
🌏 Return Fees by Region
Australia:
- Refunds: AUD $20 handling fee.
- Store credit or exchange: Free.
North America:
- Refunds: USD $15 handling fee.
- Store credit or exchange: Free.
UK:
- Refunds: GBP £10 handling fee.
- Store credit or exchange: Free.
New Zealand:
- Refunds: NZD $25 handling fee.
- Store credit or exchange: Free.
Rest of World:
- Refunds: AUD $20 handling fee.
- Store credit or exchange: Free.
🚚 How to Start a Return
- Submit your request within 30 days of fulfilment via our Returns Portal.
- Select your item(s) and choose exchange, store credit or refund.
- You’ll receive your label or return code with all details to send it back.
- We’ll process your return once it’s received and send you an update.
All returns must be initiated through the portal — returns sent without approval can’t be processed. 🥺
💬 Questions?
Our team’s here to help and make sure everything goes smoothly.
Contact our support team here.
